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Here at MegaBuy we pride ourselves on the staff that represent the company.

We are always on the lookout for potential future staff and consider all motivated individuals that express an interest in IT, and would enjoy working for Australia's fastest growing online IT retailer.

If you feel that you meet the above criteria, and are interested in joining the hard-working, friendly team at MegaBuy, we would love to hear from you. Even if there are no specific positions advertised on this page, we encourage you to submit your resume by emailing it together with a cover letter to [email protected].

Available Positions


Want to work for a company that offers flexibility, a Monday to Friday work schedule and exciting plans for the future?

MegaBuy has been in business for over 10 years and is one of the biggest online retailers in Australia and we are looking for a new Customer Service Representative to start immediately at our Lawnton Head Office.

What duties will/may be required as part of this job:
  • Answering inbound enquiries via Phone, Email and Live Chat.
  • Assist customers with both Pre-Sales and Post-Sales enquiries.
  • Provide exceptional customer service and exceed customer expectations.
  • Problem solve issues that arise with orders to improve the experience of our customers.
  • Liaise with our internal/external suppliers and reps regarding both Pre-Sales and Post-Sales enquiries.
  • Provide feedback to our managers to help improve processes.
  • Attending work-related functions outside of hours to better improve your relationships, technical skills and rapport.
Benefits that we offer:
  • Full training provided.
  • Monday to Friday day time work schedule.
  • Air-conditioned office close to public transport and amenities.
  • Casual uniform/dress code.
  • Regular internal work functions to improve team building.
  • Above market hourly rates.
Attributes we are looking for:
  • Energetic and willingness to learn new things.
  • Punctual and reliable.
  • Ability to use a computer with good typing skills.
  • Exceptional communication skills.
  • Able to navigate the internet to find information.
  • Problem solving skills.
  • Excellent personal hygiene.
  • Basic Time Management skills to adjust to slower and busier times.
  • Work well in a team but able to work independently also.
  • The ability to accept constructive and/or positive feedback well.
  • Able to follow instructions and procedures consistently.
  • IT Systems and Product Knowledge preferred but not essential.
Job Type: Casual - Experience: Customer Service & Sales: 1 year (Preferred)
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