Frequently Asked Questions

The best way to order is via our online store (http://www.megabuy.com.au). We also accept orders made by fax (07) 3881 0792 or email (sales@megabuy.com.au) although we would prefer you to order through our self-service online store.

Our office is located on Gympie Road at Strathpine, in Brisbane, but we ship products to our customers directly from warehouses located in Sydney, Melbourne, Brisbane and Perth, to ensure fast delivery to all customers around Australia.

As we only operate online, we do not have a public shopfront and hence do not have a physical address for our shop. Our office is located on Gympie Road at Strathpine, in Brisbane.

Our postal address is:
Our phone number is 1300 MEGABUY (1300 634 228) (Mon - Fri, 9am - 5pm)

We are an Australian registered business. Our Australian Business Number (ABN) is 74 122 995 859. You can

view our company registration details with ASIC, the regulator for Australian companies, on the ASIC website. All your dealings with us are protected by Australian Corporations and Trade Practices Legislation, even though we're purely web-based. You can also see what our customers have been saying on the Feedback page.

No, as we only operate online and do not have costly public shopfronts, to keep the product prices in our online store low.

No, as we only operate online and do not have costly public shopfronts, to keep the product prices in our online store low.

Yes, all products carry 12 months Manufacturer's warranty, unless otherwise stated.

Yes. We only list products that ARE in stock or DO HAVE an Estimated Time of Arrival (ETA) on. We also update product stock and pricing information up to 4 times each day, including weekends. Obvoiusly sometimes mistakes do happen, but if that occurs, we will of course refund you in full, no questions asked.

Please log in and go to My Account to view the status of your orders.

Yes, please send your cheque to our postal address:

We can only start processing your order after the cheque has cleared in our bank account. This can take 3-5 working days.

Shipping is calculated per order, to give you the best possible price. Simply add any item to your shopping cart and click the Estimate Shipping button. In the pop-up window enter your 4-digit post code to obtain the total shipping cost for your order. Please remember it will often be cheaper if you purchase multiple items at once as they may be shipped in a single shipment.

Please email any issues to admin@megabuy.com.au